NATURAL BORN CAMPERS LTD. PRIVACY POLICY

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Who we are

Natural Born Campers Ltd is the data controller responsible for your personal data.

If you have any questions about this policy or how your data is handled, you can contact us at:
martyn@naturalborncampers.co.uk

 

What information we collect

We may collect the following personal information when you use our website or contact us:

• Name, email address, phone number, and other details you provide via contact forms

• Information you include in enquiries or messages

• Website usage data collected via analytics cookies

We do not collect special category (sensitive) personal data.

 

How we use your information

We use personal data only where necessary and for the purposes outlined below.

1. Responding to enquiries

To reply to messages, answer questions, and discuss services or work you have contacted us about.

2. Customer updates and offers (optional)

If you choose to opt in, we may occasionally email you updates or offers related to our products or services.
You can unsubscribe at any time using the link in our emails.

3. Website performance and improvement

To understand how visitors use our website so we can improve content, usability, and performance.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests
  To respond to enquiries and operate our business effectively.

• Consent
  Where you opt in to receive marketing emails, or where you consent to analytics cookies.

• Contract
  Where processing is necessary to provide services you request.

• Legal obligation
  Where we are required to retain records for accounting or legal purposes.

 

How long we keep your data

We retain personal data only for as long as necessary:

• Enquiry data: up to 24 months

• Marketing contacts: until you unsubscribe

• Business and accounting records: in line with legal requirements (typically 6 years)

 

Cookies and analytics

Our website uses cookies.

• Essential cookies are required for the website to function properly.

• Analytics cookies help us understand how visitors use our site and improve it. These are only set if you give consent via our cookie banner.

We currently use Wix Analytics and Google Analytics.

You can manage or withdraw your cookie consent at any time using the cookie settings available on our website.

 

Sharing your data

We do not sell, rent, or trade your personal data.

Your information may be processed by trusted service providers (such as website hosting and analytics providers) where necessary to operate our website and services. These providers are required to handle data securely and in accordance with data protection law.

Your data protection rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability where applicable

To exercise any of these rights, please contact us.

 

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

 

Consent

By using our website, submitting a form, or accepting cookies where applicable, you agree to this Privacy Policy.